FAQ

We strive to ensure that all our customers are happy and satisfied with all the products that are purchased from us, so if you have any questions, it is always best to ask first, before you buy anything. We want you to come back, time and time again, so we want you to be pleased with all your purchases and the customer service you receive.

Can I exchange my purchase?


Dependent on the brand and product will determine if it can be exchanged. Many of our items are expensive, made to order, hand or customer made, so the manufacturers will be reluctant to take back something that has been made specifically. Therefore, the chances of having an exchange will be low. We will do our very best to try to accommodate your needs but it is so important you are sure you are ordering the correct item before placing any order.We have an experienced dedicated team on hand to give friendly advice. So please ask if you have any question before placing an order.